How Are Successful Companies Implementing Low-Code/No-Code for Transformative Results?

 

In Today’s evolving business world, low-code and no-code platforms have become key tools for companies looking to improve their operations. These platforms enable businesses to build applications and automate tasks without needing coding skills. Low-Code Development is a way to create with minimum code, using visual interfaces and drag and drop tools which speeds up development process and reduces the need for expert programming knowledge. Many outstanding companies have implemented Low Code Development to increase their operational efficiency and quickly adapt to market changes.

1. HDFC Bank:

HDFC Bank faced challenges with their customer onboarding process, which was time-consuming and involved multiple manual steps. They needed a more efficient way to onboard new customers and handle documentation. The bank adopted a low-code platform to develop a digital onboarding solution. This application automated the onboarding process, including document collection, verification, and account setup.

The new system reduced the time required to onboard customers, improving overall efficiency and customer satisfaction. By automating manual tasks, HDFC Bank was able to offer a faster and more seamless onboarding experience.

2. Tata Consultancy Services (TCS)

TCS, a major IT services and consulting firm, needed to simplify various internal processes to improve efficiency. They look for a solution that could be developed quickly and adapt to changing requirements. TCS adopted a low-code platform to create several internal applications, including tools for project management and employee onboarding. These applications are designed to work with existing systems and meet specific needs.

The low-code solutions led to improved efficiency, with faster development of applications. This flexibility allowed TCS to respond quickly to internal demands and improve productivity across teams.

3. HCL Technologies

HCL Technologies needed to improve their HR processes, particularly in handling employee requests and managing internal workflows. Their existing systems were inconvenient and inefficient. HCL Technologies implemented a no-code platform to develop HR automation tool. This tool simplified tasks like handling leave requests, performance reviews, and employee queries.

The automation tool greatly improved HR operations. Employees could easily manage their requests through a user-friendly interface, and HR staff spent less time on routine tasks. This helps HR department became more responsive and effective.

4. ICICI Bank

ICICI Bank aimed to improve customer service by providing quicker responses and more efficient handling of customer inquiries. Traditional customer service channels were not meeting the growing demand. The bank adopted a no-code platform to create a customer service chatbot. This chatbot was designed to handle common queries, provide account information, and assist with basic transactions.

The chatbot improved customer service by providing instant responses and reducing the workload on employees. Customers experienced faster resolution of their queries, improving overall customer satisfaction and engagement with the bank.

5. Zomato

Zomato, a leading food delivery and restaurant discovery platform, needed to optimize various internal operations, such as order management and vendor coordination. The existing systems couldn’t keep up with the company’s rapid growth due to their lack of flexibility. Zomato used a low-code platform to create custom applications for handling internal workflows. These applications automated order processing, improved vendor communications and monitor performance metrics.

The new applications improved operational efficiency, reduced manual errors, and facilitated better management of increasing orders and vendor interactions. This allowed Zomato to scale its operations more effectively and support its expanding business.

 Benefits of Low Code and No Code Platforms:

Increased Efficiency: Automation and simpler processes makes tasks faster and reduce the need for manual work. 

Customer Experience: Faster and more responsive services boost customer satisfaction and engagement.

Flexibility: Fast development and launch help companies quickly adjust to new needs and market changes.

Cost Efficiency: Using fewer IT resources and developing faster help save money.

By using low-code and no-code platforms, companies have transformed their operations, making things more innovative and efficient. As more businesses see how useful these tools are, they will probably become a key part of modern tech solutions. At Aarka Solutions, we’ve used low-code and no-code platforms to make our operations better and more efficient. These tools have helped us innovate quickly and cut down on the need for lots of IT resources. If you’re interested in implementing low-code or no-code solutions for your business, contact us today or Reach out at www.aarkasolutions.com / www.aarkasolutions.in.

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